ClinicalConnection, Inc. Privacy Policy


The revised privacy policy will be effective starting on May 30, 2019


What this policy covers

Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:

What information we collect about you

We collect information about you when you provide it to us as further described below.

Information you provide to us

We collect information about you when you provide it directly to us.

Information we collect automatically when you use the website

We collect information about you when you use our website, including browsing our website and taking certain actions within the website.

Why we need your information and how we use information we collect

How we use the information we collect depends in part on which website you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you.


How we share information we collect

We connect you with study sites running clinical trials however we do not host or run any trials ourselves. This means sharing information through the website and with certain third parties. We share information we collect about you in the ways discussed below, including in connection with possible business transfers, but we are not in the business of selling information about you to advertisers or other third parties.

Sharing with other website users

We do not share your information with any other users on our website.

Sharing with third parties

We share information entered into the I Am Interested In This Study Forms with third parties that run and operate clinical trials. These are the only third parties that we share your information with and we only do so when you explicitly request your information to be sent to them.


How we store and secure information we collect

Information storage and security

We use data hosting service providers in the United States to host the information we collect, and we use technical measures to secure your data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. We will respond to requests about this within a reasonable timeframe.

How long we keep information

How long we keep information we collect about you depends on the type of information, as described in further detail below. We will only retain your personal information for as long as it is needed for the purposes set out in this document or the law requires us to. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.


How to access and control your information

You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations. We will respond to requests about this within a reasonable timeframe.

Your Choices:

You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. Below, we describe the tools and processes for making these requests.

Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. Where you have asked us to share data with third parties you will need to contact those third-party service providers directly to have your information deleted or otherwise restricted. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live or where you feel your rights were infringed.


How we transfer information we collect internationally

International transfers of information we collect

We collect information globally and primarily store that information in the United States. We transfer, process and store your information outside of your country of residence, to wherever we, ClinicalConnection or our third-party service providers operate for the purpose of providing you the website. Whenever we transfer your information, we take steps to protect it.

Other important privacy information

Our policy towards children

The website is not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.

Changes to our Privacy Policy

We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding a notice on the website homepages, login screens, or by sending you an email notification. We encourage you to review our privacy policy whenever you use the website to stay informed about our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this privacy policy, you will need to stop using the website and deactivate your account(s), as outlined above.

Contact Us

Your information is controlled by ClinicalConnection, Inc. If you have questions or concerns about how your information is handled, please direct your inquiry2 to ClinicalConnection Inc., as set forth below or.


Footnotes:

1https://www.clinicalconnection.com/cookies

2https://www.clinicalconnection.com/contact-us